What are they?

Quality Standards show that an organisation has asked an independent awarding body to come in and look at the way they run their businesses and how they produce their products.

Each awarding body has a set of standards against which it will measure the organisation. Only if the organisation meets those standards will the Quality Standard be awarded.

Why are they important?

They show that an organisation is prepared to spend time and money to develop the best possible service and that they are ready to ask for an independent assessment of their service.

A Quality Standard is usually only awarded for a limited time. To keep the Quality Standard, an organisation must be prepared for a regular inspection from the awarding body and take notice of any recommendations for change that the awarding body makes. If the organisation fails to meet the standards, or does not make the changes required to meet the criteria, the Quality Standard will be withdrawn.

How do I find out more?

There are many different Quality Standards, depending on the type of business concerned.  If you want to know more about a specific Quality Standard you should be able to find information about it on the Intranet or your local Library will be able to find the contact details for you. If you have any concerns about any organisation listed on Blackpool4me, please let us know by email;