If you have questions, BBC Webwise has the answers
What is broadband?
How do you get broadband?
What is a "media player"?
What is 'downloading' and how is it different from 'streaming'?
How do you stay safe online?
BBC Webwise is an ideal site to visit if you are new to computers and you want to learn more at your own pace. You will find a whole host of questions can be answered in the most user friendly (easy to understand) way. The BBC uses well known faces and all of its experience with creating great TV to produce a site that is interactive, informative and slick. We can recommend this site unreservedly.